PRIVACY POLICY

 

Effective Date: February 10, 2017

 

This Privacy Policy applies to the Plantiga Technologies Inc. (“Plantiga”) Tiga-Insights mobile application (the “Application”), Tiga-Edge device (the “Device”) and website located at www.plantiga.com (the “Services”) and details information we collect, use and disclose about our users, including you.

 

We collect and use information internally and may disclose information to third parties, outside of Plantiga, in certain situations described in the Privacy Policy. Please note that while your computer or mobile device may allow you to turn off the collection of some of information, you may not be able to access all content and features on the Services.

 

The Privacy Policy addresses two kinds of information: (1) personal information, and (2) anonymous information.  Personal information identifies you, such as your name, while anonymous information does not identify you, such as statistical data about how you use the Services.

 

By clicking the “I Agree” button or by using the Services, you are agreeing to be bound by the Privacy Policy.  If you are using the Services on behalf of an organization, you represent that you have authority to bind the organization to the Privacy Policy and are agreeing on behalf of that organization.  Where you are using the Services on behalf of an organization, “you” refers to that organization.

1.         PERSONAL INFORMATION WE COLLECT

 

We collect your personal information in the following circumstances:

 

●               to register for the Services, we collect the Application username provided to us, which may contain your first and/or last name or corresponding initials;

 

●               we collect information that you upload about yourself and others, such as players on the team you represent, to the Application and that may include first and last name, age, height, weight, image (through photos or videos), audio and other information you choose to provide;

 

●               we collect biometric activity data captured from a user by the Device, such as the 3D motion path of each of the user’s feet, process such data into human readable data (“Biometric Data”), automatically upload Biometric Data to the Application and our cloud services and associate this information with the particular person from whom the data was captured;

 

●               if you contact us for customer service, we collect any information you choose to provide to us such as your first and last name and email address; and

●               when you signup for a Plantiga newsletter, we collect your email address.

 

2.         ANONYMOUS INFORMATION WE COLLECT

 

We collect anonymous information from you, which may be provided to us by a third party, including but not limited to:

 

●               anonymized Biometric Data, which may be combined with anonymous information about other users;

 

●               metrics and other types of statistical data, which could be derived from your use of the Services, for example how you interact with the Services and anonymous information associated with your use, such as your IP address and unique device identifier; and

 

●               diagnostic information concerning the Services, for example, logs, error reports and events and the type, number, date and page relating to this information.

3.         HOW WE USE YOUR INFORMATION

 

We use your personal and anonymous information internally for purposes that include to:

 

●               provide the Services to you, such as hosting and displaying information;

 

●               develop, improve, such as improving the accuracy of algorithms that process Biometric Data, or expand the Services and address technical issues;

 

●               generate and analyze information about our users so we can better understand them and how they use the Services and draw trends and predictions based on this information;

 

●               to send Service-related push notifications to the device on which the Application is installed;

 

●               to establish and maintain your account on the Services and to protect the security of your account;

 

●               to provide customer support or to resolve customer issues;

 

●               to inform you of changes to the Services, such as updates, outages, suspensions or other material changes, which could occur through email or a push notification sent to your device; and

 

●               if you signed up for the Plantiga newsletter, to contact you by email for Plantiga news, promotional purposes or market research and that you may opt-out of by clicking an opt-out link located in the email.

 

4.         Information Disclosure

 

We disclose your information outside of Plantiga for the following purposes:

 

●               all data contained within the Application, such as Biometric Data, is visible and accessible to authorized users of the Application and who may collect and use this information for different purposes than those contained in this Privacy Policy.  The Application allows limits on information accessible to each user and we strongly recommend that appropriate limits on information access are set for each user;

 

●               with your consent, we may license anonymized information about users, alone or combined with the information of other users, to third parties on a commercial or non-commercial basis;

 

●               we disclose your information to third parties who provide services on our behalf, as described in the Privacy Policy;

 

●               for internal Plantiga purposes, we may disclose your personal and anonymous information to our parent companies, affiliates, subsidiaries and contractors;

 

●               we disclose your information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, other suspected illegal activities or as otherwise may be required by applicable law or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Plantiga; and

 

●               in the event of, or in preparation for, a change of ownership or control of Plantiga, a business transition, such as the sale of some, or all, Plantiga assets, or the bankruptcy of Plantiga, we may disclose and or assign your personal and anonymous information to third parties who will have the right to continue to use such information in the manner set forth in the Privacy Policy.

 

5.         THIRD PARTY SERVICES

 

We use third parties, who we share your information with and who may collect information from you to assist us with, for example, fulfilling a purpose you requested of us, customer support and feedback, analyzing Services functionality and technical issues, sending useful notifications to user devices, tracking use of the Services and generating reports and data models that we use to improve the Services.  These third party services may be embedded into the Services, such as through an API or SDK, or may take the form of tracking technologies, such as cookies or web beacons, which enable these third parties to collect information on our behalf.   Information collected by third parties is governed by the applicable third party privacy policy, which may provide for broader information collection than collected by Plantiga. 

6.         COOKIES

 

A cookie is a file that is sent by a service through your browser to your computer, if your browser is enabled to accept cookies, in order to store certain information on your computer and communicate with a service while you are online.  Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note that, if you block cookies, some portions of the Services may not function properly.

 

7.         CALIFORNIA DO NOT TRACK DISCLOSURE

 

Do Not Track, or DNT, is a web browser setting that requests that a web application disable its tracking of you.  When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, advertising networks, plug in providers and other web services you encounter while browsing to stop tracking your activity.  Currently, there is no DNT technology standard and, as a result, the Services do not respond to DNT signals.

 

8.         CALIFORNIA “SHINE THE LIGHT” RIGHT

 

If you are a California resident, California Civil Code Section 1798.82 grants you the right to request Plantiga’s disclosure of the categories of personal information we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year.  If you are a California resident and would to make this request, please contact us hello@plantiga.com or:

 

Plantiga Technologies Inc.

Legal / Privacy Officer

#5 – 1272 Emery Place

North Vancouver, BC V7J 1R3

CANADA

 

Please note that you may only make this request once per year.

 

9.         ACCESSING OR CHANGING INFORMATION YOU PROVIDED TO US

 

You may contact Plantiga to obtain a copy of any personal information we have collected about you, the production of which may be subject to a fee as permitted by applicable law.  In addition, you may contact Plantiga to correct or delete such information, except to the extent that retention is necessary for our legitimate business purposes, required by applicable law, in the control of a third party or where correction or deletion is not technically feasible.

 

If you have any questions or would like to access or change your information via email, please contact us at hello@plantiga.com.

 

 

10.       INFORMATION STORAGE AND RETENTION

 

While Plantiga is a Canadian company, the data you provide through the Services is stored and processed by third parties in countries around the world.  You authorize Plantiga and third parties acting on Plantiga’s behalf to use and process your data in any country of their choosing, which may cause your data, including personal and anonymous information, to be subject to privacy protections and legal rights that may not be equivalent to those in your country. 

 

Your personal information is retained until you request its deletion pursuant to section 9 or until Plantiga no longer requires such information for the purpose for which it was collected. 

 

11.       SECURITY

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.  For example, Plantiga stores raw Biometric Data in an anonymous and encrypted state.  However, Plantiga cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. 

 

12.       UPDATES

 

Plantiga reserves the right, at its sole discretion, to change or modify or to add or remove portions of the Privacy Policy at any time (“Updates”).  We agree to notify you of Updates through an Application message and to make Updates available at www.plantiga.com.  You are deemed to have accepted any Update by continuing to use the Services.  Unless Plantiga states otherwise, Updates are automatically effective 30 days after being posted on www.plantiga.com.

 

13.       EMAIL and Push notification PREFERENCES

 

We communicate with our users primarily by email.  If you would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within emails that we send to you.  If you would like to opt out of receiving push notifications from the Application, to the extent permitted, you may do so by changing the notification settings on your device.

 

12.       CONTACT US

 

If you have questions or comments about the Privacy Policy or Plantiga’s information collection in general, please contact us at hello@plantiga.com or:

 

Plantiga Technologies Inc.

Legal / Privacy Officer

#5 – 1272 Emery Place

North Vancouver, BC V7J 1R3

CANADA

 

All personal information you provide via email or mail concerning the Privacy Policy or Plantiga’s information collection practices will be kept confidential.